Terms & Conditions
Courtesy hotel pick ups
- Please wait outside accommodation 5 minutes prior to given pick up time.
- Pick up times may vary 10 minutes depending on traffic.
Prices and Itineraries
- All fares quoted are in Australian currency and include GST.
- All credit card payments incur a 2% processing fee.
- All fares and itineraries are effective from June 2013.
- The operator reserves the right to cancel tours and amend fares, itineraries and days of operation as required.
- Some tours may be conducted in a larger coach.
- Ultimate personalised tours operate from a minimum of 4 pax.
- Complimentary city tour does not include admission to Eureka Skydeck.
- Our child fares are for children aged between 4 – 14 years inclusive.
- Children under 4 years of age travel free of charge but are not allocated a seat or meals. In the event that all other seats are occupied, they must be carried on the lap of their parent or guardian.
- Cancellation of any tour once a booking has been made and more than 24 hours prior to departure will result in a 20% administration fee per person.
- Cancellation within 24 hours or failure to take up a tour will result in a 100% cancellation fee.
- Overseas and interstate guests
- Please confirm your bookings on arrival in Melbourne prior to the date of travel.
- Government regulations prohibit smoking aboard the vehicle.
- All non-coach movements are not operated by Melbourne’s Best Tours and therefore we do not take any responsibility whatsoever for any injury or loss of any type arising in any manner, including whether as a result of negligence or otherwise.