Melbourne’s Best Day Tours

Frequently Asked Questions (FAQs)


Q If I book a tour do I have to pay straight away with my credit card?

A We require a credit card to secure all bookings but cash can be used on the day of travel if requested at time of booking.


Q Can I touch the koalas on your tours?

A We are not allowed to touch koalas here in Victoria but we certainly have the chance to get close to them on our Great Ocean Road and Phillip Island Tours.


Q What type of lunch is included on your Great Ocean Road Tour MB1?

A We have a choice of 8 dishes for lunch (ie fish & chips, chicken schnitzel sandwich, cheese & spinach roll with chips & salad etc) and yes, vegetarians are catered for.


Q Do you pick up from all the hotels in Melbourne?

A We pick up from most of the city hotels, otherwise our departure point is at our city office which is central at 248 Swanston Street (about 10 minutes walk from the city train stations). We will advise at the time of booking where the closest joining place will be.


Q Why do you get back earlier on your Great Ocean Road than some of the other operators?

A Having a smaller group means it does not take as much time getting on and off the vehicle and at stops. In fact, we can actually add more to our itineraries with our smaller size and still get back at a reasonable time.


Q What if we have a small group and want to go somewhere different?

A Just let us know and we can offer you individual itineraries to suit your party – like a private tour.


Q Why do you get back at a different time throughout the year on the Penguin Parade Tours?

A The Penguins come in at dusk and the time changes through out the year. That is why it is later in summer when it is light later and earlier in winter when it gets dark earlier.
Quick Contact



Come with us and experience parts of Victoria that will stay etched in your

memory forever.


Ph: 1300 130 550

e-mail: info@melbournetours.com.au


Phone: +61 3 9397 4911

Fax: +61 3 9399 9822
 

Tour Departure Centre

Melbourne Day Tour Centre Federation Square – Corner Flinders St & Russell St Melbourne.

 


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